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Terms & Conditions

Please read these terms before booking. By ticking the box on our booking form you agree to be bound by them.

Definitions & General Conditions

1. The "Customer"

The "Customer" is defined as the individual with whom the valet contract agreement is held and is in charge of the vehicle. It is acknowledged that the legal owner of the vehicle may not necessarily be the person in charge of the vehicle at the time.

2. The "Customer's Vehicle"

The "Customer's Vehicle" is defined as the motor vehicle in the charge and control of the Customer, his agent, servant or employee at the time it is handed over to the care of Athol Garage.

3. Insurance & Road Fund Licence

The Customer must at all times maintain valid Insurance Cover & Road Fund Licence Duty on the Customer's Vehicle.

4. Non-receipt of keys

In the event that Athol Garage are not in receipt of the vehicle keys on the specified departure date, your booking request will become Void. If the vehicle is present without keys, then parking fees will continue to apply, but we will be unable to fulfil any request to valet the vehicle which is carried out off site.

5. Flight delays or cancellation

In the event of anticipated flight delays or cancellation, the customer should notify the Athol Car Hire desk at their earliest opportunity (Tel: 01624 820092 or text: 07624 491492). Outside of our normal office hours, alternative arrangements may be made for your key collection, which need to be sent to you by SMS text message. In such event, you should check your phone for any messages from us.

6. Inbound delays & arrivals after 7pm

In the event of inbound flight delays or arrival after 7pm, Athol Garage reserve the right to close the Airport Office, and the customer hereby agrees that, if they have not received any text message regarding vehicle collection arrangements, then to contact the Athol Garage Out of Hours Emergency number (Tel: 01624 820099) on their arrival and await further instructions.

7. Cancellation, postponement or early termination

In the event that the customer needs to cancel, postpone or early terminate the valet appointment for any reason following the submission of vehicle keys to Athol Garage, the vehicle will be returned to the customer, and the appointment will be forfeited. In such event there is no guarantee the valet has been completed and no refund is payable.

8. Limitation of liability

By the customer's signature, the customer agrees and accepts that Athol Garage (1945) Ltd cannot be held responsible for any costs whatsoever incurred by the customer, or by the customer's vehicle as a consequence of the customer's failure to abide by the instruction information provided.

9. Owner's consent

The customer must act with the consent of the vehicle owner.

10. Damage disputes & evidence

Athol Garage will make every effort to take care of your vehicle, however, in the event of any damage dispute, the customer must provide evidence that the damage was not pre-existing. We therefore recommend that you take photographic images of your vehicle exterior at the time of drop-off. Any damage claims must be photographed prior to moving your vehicle from the collection point and reported to the office immediately on your return.

Online Bookings

Booking & confirmation

Payment

Parking and valet charges are payable on collection of your vehicle unless otherwise agreed in writing. Our published rates include VAT. The rate confirmed on your booking confirmation will be honoured.

Out-of-hours arrivals & key lock box

For arrivals outside our normal office hours we operate a key lock box system from our office counter within the terminal, using individual combination numbers for vehicle key collections. Collection arrangements will be confirmed by SMS text message in advance.

Privacy

We collect only the details needed to manage your booking (name, contact details, vehicle registration and travel dates). We do not sell or share your personal data. We use your details to confirm your booking, contact you about your parking, and for record-keeping. Please contact us for more information.

Contact

Bookings & appointments: 01624 820082
Athol Car Hire desk: 01624 820092  ·  text 07624 491492
Out-of-hours emergency: 01624 820099
Email: airport@athol.co.im
Address: Airport Terminal Arrivals Hall, Ronaldsway Airport, Isle of Man

By ticking the box on our booking form you confirm that you have read and agreed to these Terms & Conditions.